Contact Us
Contact Us – Flippouch
We’d like to hear from you. Whether you have a question about our fan‑open cardholder, need help with your modular setup, or just want to share your EDC story – our team is here to help.
Get in Touch
Customer Support
For order questions, warranty claims, or product advice.
📧 support@flippouch.com
⏱️ Mon – Fri, 9am – 6pm (EST)
⏱️ Response within 24 hours (usually faster)
Wholesale & Partnerships
Interested in carrying Flippouch in your store or collaborating on a custom design?
📧 distribution@flippouch.com
Press & Media
For review samples, interviews, or press kits.
📧 info@flippouch.com
General Inquiries
Anything else? Just drop us a line.
📧 info@flippouch.com
Visit Us (Virtual)
We’re a digital‑first company, but you can always reach us online.
📍 Showroom by appointment only
123 EDC Lane, Suite 200
Austin, TX 78701
USA
Appointments available Tuesday & Thursday – please email info@flippouch.com to schedule.
🌐 Online
Website: www.flippouch.com
Instagram: @flip.pouch
Twitter/X: @flippouch
YouTube: @flippouch
Frequently Asked (Contact‑Related)
How long does it take to get a reply?
Most emails are answered within 24 hours on business days. For urgent issues, please include “URGENT” in your subject line.
Do you offer phone support?
We focus on email and chat to keep response times fast and documented. However, for wholesale or press inquiries, we can arrange a video call – just ask.
I lost my cash clip – can I buy a replacement?
Absolutely. Our modular design means every component is replaceable. Visit our [Spare Parts page] to order a new cash clip, money clip, or pouch.
Where can I see the fan‑open mechanism in person?
Check our events for retail partners who carry Flippouch. Or follow our Instagram – we post demo videos regularly.
To be the Distributors of Us
Please contact us via
📧 distribution@flippouch.com
We're open to Global Suppliers
If you have the involved materials, handworking, please feel free to contact
📧 suppliers@flippouch.com
Built to Last – And So Is Our Support
When you buy a Flippouch – the original design that fans open to reveal more surface area of each card – you’re not just getting a lightweight cardholder. You’re getting a team that stands behind every product. From material questions to modular tips, we’re here to help you carry better.
We can’t wait to hear from you.
— The Flippouch Team
